Table of Contents
Stay informed to help build a happy retirement
Subscribe today and empower yourself with knowledge designed to enrich your retirement journey. Subscribe now to Horizons newsletter tailored for Australians retirees and pre-retirees and receive economic, retirement and aged care strategies, news and information.
Customer service
Our Challenger team are Australian based and readily available to answer your questions Monday to Friday, from 8am to 6pm AEDT. You can also speak to your financial adviser.
Questions about Challenger
Do you have a question about Challenger? We've listed the most common questions we receive from our customers on this page.
Questions about Lifetime annuities
In this section you will find the most common questions we receive from our customers about Lifetime annuities.
Questions about Term annuities
In this section you will find the most common questions we receive from our customers about Term annuities.
Questions about aged care costs
In this section you will find the most common questions we receive from our customers about aged care costs.
Questions about the Age Pension
In this section you will find the most common questions we receive from our customers about the Age Pension.
Questions about Target Market Determinations
In this section you will find the most common questions we receive from our customers about TMDs.
Questions about InvestorOnline
In this section you will find the most common questions we receive from our customers about InvestorOnline.
Getting started
Logging in and out of my account
Passwords
InvestorOnline features
Updating my personal details
Other frequently asked questions
Here are some other commonly asked questions we receive.
Subscribe to Horizons
Horizons is our newsletter designed for retirees or those planning their retirement. Subscribe now to receive our latest information to help you live well in retirement in Australia.