Call us
Our Client Services team is available Monday to Friday, from 8am to 6pm AEDT.- Investors and Advisers please call 13 35 66
- Overseas please call +612 9994 7000
- Bank customers please call 1300 221 479 (from 8.30am - 4.30pm AEST/AEDT)
View contact details for our Australian offices or our international offices. For managed funds contact details, please go to the Fidante Partners website.
Email us
Please fill in our online form. Please note Challenger is unable to change any account details or provide any policy specific information through email.
To change your contact information please download and complete the Change of details form and return to Challenger via the address on the form.
Media queries
Journalists with media enquiries can contact the media team via:
- Email: media@challenger.com.au
- Phone: +614 6157 9782
Shareholders
All shareholder queries should go to Computershare:
Computershare Investor Services Pty Ltd
6 Hope Street
Ermington NSW 2115
Telephone: 1800 780 782
To assist with enquiries please quote your current address and Security Reference Number (SRN).
Write to us
GPO Box 3698, Sydney NSW 2001
Problems?
If your query has not been addressed to your satisfaction or if you have a complaint, please refer to our Resolving complaints guidelines for further information.
Whistleblower
At Challenger, we believe in doing the right thing, and integrity, honesty and compliance are at the heart of how we do things. Challenger actively encourages employees and external stakeholders to speak up and report concerns of wrongdoing. Our Whistleblower policy outlines the process for raising concerns and the protections and support available to Whistleblowers through our independent whistleblower service.
Find out more about our Whistleblower Policy and process.
